Guidelines

Shipping

The amount of ⏱️ time we will need to deliver your SigmaGear is determined by the gear you are 🛎️ ordering and your delivery 📌 location.

Some gears take ⏳ longer to prepare than others since 🌟 perfection cannot be rushed.

Your location 📐 outlines how long will your package ✈️ travel before it arrives at your 🚪 doorstep.

Preparation Time

Delivery Time

Returns

End-of-life returns for responsible ♻️ recycling

Drop us an 📧 email at support@sigmagear.in with your corresponding order number, and we will arrange for a 🏗️ pickup of your used SigmaGear for responsible ♻️ recycling.

Discretionary 🪃 returns

Your SigmaGear undergoes a 🧮 series of rigorous quality ✅ checks before it is shipped to you.

In the 🦚 unlikely event that you are not satisfied with your product, you can raise your concerns by 📧 emailing us at support@sigmagear.in within 7️⃣ seven days of the date of delivery.

We will arrange for a 🏗️ pickup, inspect the product upon receipt, and initiate a 💵 refund for valid claims.

Please ensure all items received in the 🎁 delivery packet are in their 🏷️ original condition.

Typically, it takes 🔟 ten to twelve working days for the refund to 💱 reach you after it has been initiated.

Please note that refund requests may be declined if the products are damaged due to mishandling after delivery.

Pro-tips

Please do not accept 🔓 tampered packages.

Report 💔 broken items within 🕛 24 hours of delivery.